Get in Touch

We're here to
talk technology with you

Whether you're evaluating StakCare for your clinic, hospital, or reporting centre — or you're already a client with a technical question — our team is ready to help. Reach us directly by phone or email; we keep things human and straightforward.

Email

Send us a message

For new project enquiries, integration scoping, support questions, or any general information, drop us a line — we typically respond within one business day.

contato@stak-us.site

Phone

Speak with our team

Prefer to talk it through? Call us directly. Our team is fluent in both the clinical and the technical — so you'll always speak with someone who understands your environment.

(51) 92876665

Registered Office

STAK TECNOLOGIA LTDA

Rua 25 de Julho, 843, Apt 02
Nova Parobé — Parobé, RS
CEP 95630-000 — Brazil

CNPJ / Company Registration: registered and operating under Brazilian federal law. Technology protected under INPI registration nº BR512025000424-9.

Office Hours

When we're available

Monday – Friday 08:00 – 18:00 (BRT, UTC-3) Saturday 09:00 – 13:00 (BRT, UTC-3) Sunday & Public Holidays Closed

Urgent support requests from active clients may be escalated via email outside business hours; we monitor critical queues daily.

How we handle your enquiry

Every message we receive is read by a real person on our team — never routed through an automated triage bot. We categorise enquiries into three tracks: commercial (new projects and partnership), technical (integration scoping and support), and administrative (invoicing, contracts, LGPD requests).

You'll hear back with a direct, specific response — not a template. If we need more detail we'll say so clearly and ask exactly what we need.

Response target: 1 business day for email, same-day for calls received during office hours.

Existing clients & support

If you're already running StakCare and need technical assistance — a question about integrations, certificate renewals, worklist configuration, or DICOM conversion — email us with your client name and system version in the subject line. This helps us route your ticket directly to the right specialist without back-and-forth.

contato@stak-us.site

Integration enquiries

Considering a DICOM, HL7, Pixeon, Salux, or custom API integration? Email us a brief description of your current HIS/PACS environment, the modalities involved, and the number of sites. We'll come back with a clear scope assessment and next steps — no obligation.

Start the conversation
Legal & Compliance

Transparency in every interaction

STAK TECNOLOGIA LTDA operates fully in compliance with Brazilian federal law, the LGPD data-protection framework, and CFM Resolution nº 2.314/2022 on digital medical reports.

LGPD

Data Protection & Privacy

We handle all personal and patient data in strict accordance with Brazil's Lei Geral de Proteção de Dados (LGPD — Law nº 13.709/2018). For data subject requests, erasure, or DPO contact, email us with the subject line "LGPD Request".

CFM Nº 2.314/2022

Digital Medical Reports

StakCare produces digitally signed reports compliant with CFM Resolution nº 2.314/2022, using ICP-Brasil certified digital signatures so every report carries full legal validity under Brazilian healthcare regulation.

INPI Nº BR512025000424-9

Registered Technology

Our platform and its core algorithms are protected under INPI registration nº BR512025000424-9. All software releases are verified with a SHA-256 digital signature via a Code Signing EV RSA 4096 certificate, guaranteeing integrity from build to installation.

Ready to move forward?

Over 2,600 clients across Brazil have trusted STAK to power their reporting workflows. Whether you're a solo clinic or a multi-site hospital network, the conversation starts with a single email or phone call.

Email Us (51) 92876665